PRIVACY POLICY

Privacy Policy for The Oxford Estates Company

This privacy policy explains how The Oxford Estates Company collects, uses, and protects any personal information you provide when using our website.

The Oxford Estates Company is committed to ensuring your privacy is protected. If we request information by which you can be identified while using this website, you can rest assured it will only be used in line with this privacy policy. We may update this policy from time to time by revising this page. Please check back periodically to ensure you are satisfied with any changes.

What We Collect

We may collect the following types of personal information:

• Personal Details: Name, contact information (phone number, email address), and payment details.

• Demographic Information: Postcode, preferences, interests.

• Usage Information: Details of your interactions with our website, including property searches and bookings.

• Feedback and Surveys: Responses to customer surveys, reviews, or promotional offers.

How We Use the Information

We collect and use your information to:

• Manage bookings, process payments, and provide customer support.

• Maintain accurate internal records for operational purposes.

• Improve our properties, services, and website functionality.

• Send you relevant promotional materials, updates, and offers (only with your consent).

• Conduct market research to better understand customer needs.

• Tailor the website experience based on your preferences.

Security

We are committed to safeguarding your information. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial security measures.

Cookies

Cookies are small files placed on your device to improve website functionality and analyze traffic. We use cookies to:

• Identify which pages are being used to analyze and improve our website.

• Personalize your browsing experience by remembering your preferences.

You can choose to accept or decline cookies. Most browsers accept cookies by default, but you can modify your browser settings to decline them if you prefer. Disabling cookies may limit your ability to use certain features of the website.

Links to Other Websites

Our website may contain links to external websites of interest. Once you leave our website, we have no control over how those websites handle your information. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting external websites. We recommend reviewing their privacy policies.

Behavioral Advertising and Analytics

We may analyze your browsing behavior and preferences to provide tailored advertising and website content.

• Advertising Served by Us: Your information may be used to show relevant advertisements on our website and third-party sites.

• Third-Party Advertising: External advertisers on our website may collect information using cookies. We do not control their use of data.

• Cross-Platform Advertising: We may provide your information to third parties to display targeted advertisements on external platforms.

Controlling Your Information

You can choose to limit how we collect and use your information:

• Opt out of direct marketing by selecting the appropriate option on forms or contacting us.

• Change your consent preferences for marketing at any time by contacting us via email or post.

You have the right to:

• Request details of the personal data we hold under the Data Protection Act 2018.

• Correct or update your personal information if it is incomplete or incorrect.

We will never sell, distribute, or lease your personal information to third parties without your explicit consent, except where required by law.

Contact Us

If you have any questions about this policy or wish to request access to your information, please contact us:

The Oxford Estates Company

We are committed to responding promptly and ensuring your data is handled responsibly.